Conflict in the family business and the use of mediation as a proposal for peaceful intervention

Abstract

A characteristic sign of the family business is the perfect symbiosis between family and business, creating a unique and sometimes complex organisational structure. These organisations often follow different structural models that combine family, business and various organisational aspects. Conflicts are a reality in society in general and also in family businesses due to the overlapping of close personal and professional relationships. These conflicts mean that a large number of these organisations are unable to survive over time, resulting in their disappearance and a significant impact both economically and socially. For this reason, mediation emerges as an effective method to address and resolve these disputes, promoting a culture of peace and understanding among its members by allowing the parties involved to reach agreements in an autonomous and mutually beneficial manner. In view of the above, this intervention proposal is developed, combining the success factors of this type of mediation with the Spanish legal framework and the organisational structure of the five circles, seeking not only to resolve specific conflicts but also to restore and strengthen family and business relationships, thus contributing to their continuity and sustainable growth.