Perception of good treatment in older people institutionalized the importance of family perspective
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Given the limitations of the biomedical model, which is focused on the deficit and oriented to service, the Person-Centered Care model (PCA) is gaining strength in the recent years. This model understands the person from an integral and holistic view, in which the older person plays an active role in all the fundamental aspects that affect his or her life, as well as the care and the attention provided are both adapted to the own and unique characteristics of each individual. Along this line, the bases of PCA are personalization, promotion of autonomy and decision-making, development of a positive social environment and improvement of quality of life. At this point, family relatives play a particularly important role. For this reason, they should also be considered not only as an important source of information, but also as an area that should be integrated into the integral care system.
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