La percepción del buen trato a personas mayores institucionalizadas importancia de la perspectiva de los familiares
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Ante las limitaciones asociadas al modelo biomédico centrado en el déficit y orientado al servicio, en los últimos años está cobrando cada vez más fuerza el modelo de Atención Centrada en la Persona (ACP). Este modelo entiende a la persona desde un punto de vista integral y holístico, donde la persona mayor desempeña un papel activo en todos los aspectos fundamentales que afectan a su vida y los cuidados y atenciones se adaptan a las características propias y singulares de cada individuo. Así, las bases de la ACP son la personalización, la promoción de la autonomía y toma de decisiones, el desarrollo de un ambiente social positivo y la mejora de la calidad de vida. En este punto, los familiares desempeñan un rol de especial importancia. Por ello, deben ser considerados no sólo como una importante fuente de información, sino como un área que debe ser integrado en el sistema de atención integral.
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